
Johnson & Carroll Law
Protecting What Matters Most,
One Case at a Time
At Johnson & Carroll Law, we deliver strategic legal solutions tailored to meet your unique needs. From family law to criminal defense, Cynthia L. Carroll and Ginger West Johnson provide compassionate guidance, ensuring your rights are safeguarded every step of the way. With a proven track record across Shreveport and Bossier City, we’re committed to delivering justice and peace of mind.
Schedule Your Consultation Today.
Mediation in Numbers
70%
of mediation cases result in a settlement without needing court intervention.
50%
Mediation resolves disputes in half the time of traditional litigation.
$7,500
Clients save significantly on legal fees by choosing mediation over court trials.
Why Mediation Matters
We provide tailored mediation services designed to resolve conflicts efficiently and respectfully. Mediation excels in:

Family
Disputes
Crafting fair and sustainable parenting plans, custody agreements, and divorce settlements.
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Workplace Conflicts
Addressing employment issues like discrimination, contract disputes, and team dynamics.
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Neighborly Agreements
Resolving property line disagreements, noise complaints, and shared responsibilities.
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Business Relationships
Navigating contract negotiations, partnership disputes, and workplace grievances.
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Estate & Inheritance
Facilitating smooth distribution of assets and resolving family disagreements.

Family
Disputes
Crafting fair and sustainable parenting plans, custody agreements, and divorce settlements.
.png)
Workplace Conflicts
Addressing employment issues like discrimination, contract disputes, and team dynamics.
.png)
Neighborly Agreements
Resolving property line disagreements, noise complaints, and shared responsibilities.
.png)
Business Relationships
Navigating contract negotiations, partnership disputes, and workplace grievances.
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Estate & Inheritance
Facilitating smooth distribution of assets and resolving family disagreements.


The Process
Step 1: Initial Consultation –
Defining the Path Forward
The process begins with an initial consultation, where both parties meet with a certified mediator to outline concerns, expectations, and goals. The mediator explains the process, establishes ground rules, and ensures a neutral, supportive environment for open dialogue.
For example, a divorced couple meets with a mediator to discuss unresolved custody arrangements. The mediator explains the process and assures both parents that the goal is to create a fair plan in the best interest of their child.
Step 2: Issue Identification –
Building a Clear Picture
In this step, the mediator works with both sides to identify key issues that need resolution. Through active listening and guided discussions, the mediator gathers information and ensures every perspective is heard, fostering mutual understanding.
For instance, two neighbors are disputing over property boundaries. The mediator identifies the key concerns—one neighbor needs more parking space, while the other is worried about maintaining their garden.
Step 3: Negotiation and Problem-Solving – Finding Common Ground
The mediator facilitates discussions to explore options and solutions that benefit all parties. Using techniques like brainstorming and reality testing, the focus is on crafting creative, practical resolutions that address the core concerns of each individual.
Imagine an employee and employer in conflict over a termination. The mediator helps them brainstorm solutions, such as a severance package and positive reference letter, while addressing the employee’s concerns about future job prospects.
Step 4: Agreement and Closure –
Moving Forward Together
Once a resolution is reached, the mediator formalizes the agreement in writing, ensuring clarity and mutual consent. The agreement serves as a roadmap for moving forward, avoiding future conflict, and, in many cases, eliminating the need for costly litigation.
For example, siblings disputing over an inheritance agree on a plan to sell the property and split the proceeds, which is outlined in a signed agreement facilitated by the mediator.
01
Cost-Effective Resolution:
Save thousands by avoiding court fees and lengthy legal battles.
02
Faster Settlements:
Resolve disputes in a fraction of the time compared to traditional litigation.
03
Confidential Process:
Protect your privacy with a solution that stays out of public court records.
04
Collaborative Approach:
Work toward agreements that benefit all parties, preserving relationships.
05
Empowered Decision-Making:
Maintain control of the outcome, rather than leaving it in a judge’s hands.


Our certified mediators bring years of legal expertise, advanced training in conflict resolution, and a deep understanding of family, workplace, and civil law to every case, ensuring fair, efficient, and respectful resolutions.